Gen Korean BBQ

Project Background:

  • Set-up new stores to be able to operate
    • Webster TX, Manhattan NY, Fort Lauderdale FL, Arlington TX
    • Hire and train new staff at each location until staff is able to maintain and operate store self sufficiently

My Responsibilities:

  • Oversaw the training of over 30 employees/managers to assimilate company culture and operational standards.
  • Train employees how to boost sales to maximize revenue at each location.
  • Effectively mediating and resolving issues or concerns customers had to ensure the customers had a satisfactory experience.